Questions & Answers

Yes. That blue dialog is Microsoft Defender SmartScreen, and it appears for applications that are new to the Windows ecosystem — not applications that are dangerous. SmartScreen builds "reputation" for a publisher over time, based on how many machines have installed its software. Myrravael is a young title from a small studio, so until enough installs accumulate, Windows plays it safe and shows this prompt to everyone.

To continue safely:

1. Click More info on the dialog.
2. Confirm the publisher reads AURALIVE LLC — that is us.
3. Click Run anyway.

Browsers show the same style of caution as SmartScreen for newly released installers. As long as you downloaded from myrravael.com/download, the file is our signed installer.

• Edge: click … on the download → Keep → Show more → Keep anyway.
• Chrome: open the Downloads tray, choose Keep (under "Show all" if hidden).
• Firefox: right-click the download → Allow download.

Only ever download Myrravael from this website. We do not distribute through third-party download portals.

This is rare, but it can happen after a fresh release. Antivirus software uses heuristics — pattern-matching against traits of unknown programs — and a brand-new, compiled application can trip those heuristics even when nothing is wrong. These detections usually carry generic names like "Wacatac" or "ML/heuristic" rather than the name of a real, known virus.

To restore Myrravael:

1. Open Windows Security → Virus & threat protection → Protection history.
2. Find the Myrravael entry, open it, and choose Restore (or Allow).
3. If it recurs, add the install folder to exclusions: Virus & threat protection settings → Exclusions → Add folder, then select the Myrravael folder (by default under C:\Program Files\Myrravael).

Then email support@myrravael.com with the detection name and your antivirus product — we report every false positive to the vendor so it clears for everyone.

Check the digital signature — it cannot be forged:

1. Right-click MyrravaelSetup.exe → Properties.
2. Open the Digital Signatures tab.
3. The signer should read AURALIVE LLC, and clicking Details should report "This digital signature is OK."

A missing or broken signature means the file was modified or didn't come from us — delete it and download again from myrravael.com/download.

Windows protects users through reputation: certificates and files earn trust as more machines install them without incident. Big publishers pass invisibly because millions of installs came before yours. Every independent studio's first releases go through this same "earning" period — signed, safe, and still prompting caution. Each install helps: as Myrravael's install base grows, these prompts disappear on their own.

• Windows 10 or 11, 64-bit.
• A modern graphics card or integrated graphics — most computers from the last several years qualify.
• An internet connection. Myrravael validates its license online when it starts — see "Why does Myrravael need an internet connection?" below.

Myrravael checks for updates when it launches. When a new version is available you'll be offered the update in-app — one click downloads and installs it. You never need to hunt for new installers manually.

Settings → Apps → Installed apps, find Myrravael, and choose Uninstall — the standard Windows flow. Your license remains yours; reinstalling later and entering the same key restores everything.

The 3-day trial is built right into the app — no signup, no email, no key. Download Myrravael for Windows, install it, and click Start Free Trial when it opens. Your 3 days begin the moment you click, and no payment details are ever required for the trial.

Cancel anytime through the Manage Subscription link in your billing emails (and in our site footer) — it opens your Stripe billing portal, where you can cancel in one click. You keep access until the end of the period you've already paid for; no email or support ticket needed.

Because every subscription begins with a free trial, all sales are final once the trial ends. If you run into a genuine billing error or an unexpected charge, email support@myrravael.com and we'll make it right.

A license is bound to one machine at a time, and you can move it yourself: visit the manage page, release the old machine, then activate on the new one with your existing key. No support ticket needed.

Use the recovery option on the manage page — your key is re-sent to the email address it was purchased with.

Myrravael validates your license with our servers when it starts, and the world's content is unlocked by that validation. This is how we keep licenses fair — one license, one active machine — and how progression (levels, bonds, hatching) stays consistent and safe. A normal home connection is all it needs; the check is small and quick.

If Myrravael reports it cannot reach the server, check that your firewall or security suite allows Myrravael to make outbound HTTPS connections.

That is by design — Myrravael starts locked, so clicks pass straight through the companion and never interrupt your work.

In Config Mode (F10), open CONFIG and look under the Enchants tab — the Ambience group holds the master volume and the per-source mix for each companion.

Growth in Myrravael begins when a companion is called into the world.

Each day a companion is summoned to the desktop, it receives a mark of shared time. Its Level rises, and its Bond deepens. There are no daily chores, no repeated tasks, and nothing to grind. Keeping a companion present is enough.

With each stage of growth, new pieces awaken within the Forge and Armory — armor, weapons, banners, and adornments revealed as the companion's bond strengthens.

Each companion grows separately, following its own path. Progress is bound to the license so it remains with the account across devices.

Bond is a record of your history together. It grows alongside Level with each daily check-in and never resets. As it climbs, the companion's title on the stats panel advances through Stranger → Acquaintance → Companion → Sworn → Legend → Eternal. Level governs what you can equip; Bond is the keepsake of the days you've spent together.

Aureth is a forager, and gathering is hers alone. From time to time a glowing nectar node appears on your desktop. Guide her bloom onto it — or let her hunt on her own — and she'll fly out, spiral in, settle into the flower, and feed. Each successful gather adds one to her Resource, shown on her stats panel with a small +1 as it lands.

Spend gathered Resource in her Armory to permanently unlock her special adornments. It is earned entirely in-app — there is nothing to buy.